Everything you need to know about ordering from JiyaPapad.com

🛒 How can I place an order?

You can order directly through our website, WhatsApp. Just browse our products, add to cart, and complete checkout. For WhatsApp orders, click the green WhatsApp button and share your item list.

💳 What payment methods do you accept?

    • 🇮🇳 UPI, RazorPay Google Pay, PhonePe, Paytm
  • 💳 Debit/Credit Card (via secure payment gateway)
  • 💵 Cash on Delivery (India only – limited locations contact us first 
  • UK & USA customers contact us first for order and payment methd

🚚 What are the delivery timelines?

  • 📦 India: 3–7 working days
  • 🌍 UK: 2-3 working days via tracked courier from our distribution in uk
  • 🇺🇸 USA: 8–14 working days (some delays may occur)

We ship using reliable courier partners like DTDC, India Post, Royal Mail, and international couriers.

↩️ What’s your return and refund policy?

Since papad and snacks are perishable food items, we do not accept returns. However, if your order is damaged or incorrect, please contact us within 48 hours of delivery with photos. We will issue a refund or replacement as appropriate.

❌ Can I cancel or change my order?

Yes, you can cancel or modify your order within 2 hours of placing it. Once shipped, cancellations are not possible. Contact us via WhatsApp or email for urgent updates.

🏪 Do you offer wholesale pricing?

Yes! If you’re a reseller, grocery store, or distributor, visit our Wholesale & Distribution page

🌍 Do you ship to the UK or USA?

Absolutely! We specialize in delivering to the UK and USA. For international orders:

  • 🇬🇧 UK orders: message us
  • 🇺🇸 USA orders: Reach out for a custom shipping quote. Delivery may take up to 2 weeks.

📩 Still have questions?

Contact us any time:

  • 📧 Email: jiyapapad@gmail.com
  • 📱 WhatsApp (India): +91-9601261241
  • 🌍 WhatsApp (UK): +44-7588900277
💡 Tip: For faster help, send us a screenshot of your order or issue on WhatsApp.